Just Good Manners

What is the correct way to queue at the bar? And why exactly do the English say sorry so much? No one makes such a fuss about manners quite as much as the UK, yet in a fast-changing world, no one can seem to agree on precisely what the 'done thing' is, either. William Hanson, world-leading etiquette expert, is on a mission to reclaim the British crown of good manners. In 'Just Good Manners', he shares his definitive guidance on how to behave in every situation - as well as celebrating our country's distinctively British way of doing things!